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Services: Customer Relationship Management (CRM) Solutions

Siebel CRM

Oracle’s Siebel CRM is the leading suite of Customer Relationship Management applications and is an integrated suite of applications that can effectively help customer organizations increase their sales force effectiveness, deliver superior customer service, execute high impact marketing and loyalty programs, improve channel performance; and analyze key performance indicators to optimize sales, service and marketing processes across the enterprise.

Innstra’s rich experience in handling products from leading vendors like Oracle (Siebel, Oracle CRM on Demand, JD Edwards CRM) enables us to provide a range of CRM services as below:
  • Professional Consulting & Strategic Staffing/ Sourcing
  • Complete end-to-end CRM implementation
  • Providing training on the tools
  • Upgrades and Migrations
  • Value assessment for any kind of Analytical Services including performance measurement/ Audits
  • Integration to any legacy application, ERP applications and other applications
  • Managed services/ support
  • Help Desk support
  • Tool Evaluation & Selection – Guided by a leading independent analyst in CRM space, we help or run your decision process, including RFIs and RFPs for CRM tools
  • Outsourcing

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