I've had the pleasure of working with Innstra team for the last couple of years. I have found them to be highly knowledgeable, but more importantly, they are consistently thorough and accurate in their work. In a day-to-day production environment, this is crucial since rework translates directly to lost system up-time or user productivity.

In addition, there is no lack of communication, and Innstra resources have always been highly professional and readily available to address our needs. We have had many projects, large and small, which Innstra has helped us with over course of our implementation of J.D. Edwards EnterpriseOne ERP software.

I have appreciated our ability to work together through the details of planning project tasks, such that all project aspects are taken into consideration, resource requirements identified, and the tasks duration is properly noted. The greatest benefit we've received since hiring Innstra, has been our ability to deliver a consistent level of system performance and reliability to our business, according to our SLA, while regularly updating and upgrading system components to provide more and better tools to our user community.

We've always had an open and professional relationship with Innstra, supported by regular communication and opportunities. There has not been a case where we've had to take issue aspect of their performance.

I wanted to send a quick note that we have given approval to turn the systems back on and officially transition the acquired locations to a single chart of accounts. This process began on Friday and required a massive cross‑functional effort. I want to recognize one of the most significant contributors — the Innstra team, who worked nearly without sleep throughout the weekend and were central to resolving every issue that arose.

Thank you for being such a reliable partner.

Innstra has always been able to find the right technical personnel to meet our immediate needs. I've never reached out with a requirement that they couldn't fulfill within our timeframe. They take a personal interest in our organization, and in every project we've worked on together, the team has taken full ownership—going so far as to attend meetings pro bono years later to discuss setup and address any concerns.

Innstra played a critical role in implementing JDE at a former organization. Over a year and a half after the implementation, we began considering some major changes. We contacted him, and he stepped in to attend design meetings and offer recommendations for future project planning and potential performance tuning—all without charge, despite there being no immediate business opportunity for Innstra.

The greatest benefit we've received from hiring Innstra is the ability to quickly find qualified resources when needed.

Innstra team — thank you. You’re truly built differently, and I’ve never encountered such unwavering commitment. It has been a pleasure to be part of this team, and I look forward to the final phase ahead.

This note is to thank you and your team for the professional work each of you exhibited during the installation, testing and training of the JD Edwards OneWorld System in Caracas, Venezuela. As the Program Manager of the project, I appreciated your dedication to the quality and timely nature of execution.

This ERP/Procurement project for a major refinery under the auspices of Venezuela's Petroleum Ministry was very complex. It involved the upgrade of a large and unwieldy legacy system to accommodate increased operational scrutiny and additional oil reserves. The project required newer releases with additional applications for optimum functionality from the oil field, pipelines, refinery and shipping, to Senior Levels of company management.

Your dedication from beginning through acceptance testing, training, 'go-live' and support was critical to our success. Many Thanks for a job well done.

I wanted to reach out and tell you thank you for all of your efforts over the last year, culminating in a successful massive cutover this weekend. While I don't always understand all of the technical issues that you deal with (usually less than half), I do understand the amount of effort you put forward and your thoughtful and diligent approach to delivering a successful project result. I have a very high level of respect for you and how you've managed this project. Thank you for all you've done for this team and our company.

Innstra has been quick to respond to new requests and questions about our current projects. We've been working with them and are pleased with how efficiently the new ship confirm/ASN process and the earned hours report were completed. They understand our specifications well and offer helpful options for consideration. Their in-depth knowledge and responsiveness have been valuable to our efforts.